At NSS Solutions Ltd., customer satisfaction is our top priority. We are committed to delivering high-quality products and services that meet or exceed your expectations. If you experience any issues, we encourage you to contact us at help@nss-solutions.com so we can promptly address your concerns. Our team is dedicated to finding solutions that ensure your satisfaction before considering a refund.

Warranty Coverage

We stand by the quality of our offerings. If you encounter any defects or issues due to workmanship, materials, or technical faults on our end, we will take the necessary steps to repair or replace the affected item or service. Warranty coverage may vary by product or service, and details will be outlined at the time of purchase. Please reach out to help@nss-solutions.com for warranty support.

Refund Eligibility

Refunds are considered when a fault, defect, or service failure is directly attributable to NSS Solutions Ltd. Before a refund is processed, we will first attempt to rectify the issue through technical support, replacement, or other remedies. If the issue cannot be resolved to your satisfaction, a refund may be issued based on our review of the situation. Refund requests must be submitted in writing to help@nss-solutions.com, along with details of the issue.

Exclusions & Limitations

Refunds may not be granted in cases where the issue arises due to user error, external factors beyond our control, or non-compliance with product or service guidelines. Additionally, refunds may not apply to customized services, software licenses, or digital products once delivered unless otherwise stated.

How to Contact Us

If you have any concerns about your purchase, warranty claims, or refund requests, please contact us at help@nss-solutions.com. We are here to ensure your experience with NSS Solutions Ltd. is smooth, reliable, and hassle-free.